German Customer Service…

Seems to be a bit of an oxymoron to me. I do not have the internet as arranged. I now have to wait an additional week to get it sorted, as the engineer that was supposed to be at my apartment between 08:00 and 16:00 did not show up.

He did however find the time to message his call center that I wasn’t in. Not that he left a “We called you were out” card. He would have actually had to be there to do that.

Deutsche Telekom. Are. Bastards.

With any luck the engineer next week will actually do his job and show up.

3 thoughts on “German Customer Service…

  1. Oh man. Sucks!

    Didn’t you actually complain to them that he did not come and you took the day off for nothing?

    You cannot prove that he didn’t come?

  2. You could counter charge them for the work you did getting my wireless set up when they didn’t bother to call back…and they still yet to call!

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